
In a world where even the smallest misstep can go viral in seconds, being prepared is a necessity. Learn how to prepare for, navigate and recover from crises with confidence and protect your organization's reputation from seasoned crisis communicator Jacqui d’Eon, P.Eng. and Master Communicator. Drawing on real-world experiences leading crisis response teams, Jacqui will provide actionable insights and practical tools that will give you confidence to face challenges head-on and recover swiftly. Whether you're a leader or a decision-maker, this session will equip you with the skills to keep your organization resilient and your peace of mind intact. Don’t leave your reputation to chance—join us and turn “stuff happens” into an opportunity.
In this engaging session, Jacqui will share proven strategies to help you:
• Integrate crisis planning into your business strategy.
• Use a framework to identify and prioritize risks.
• Build effective mitigation plans to avoid unnecessary disruptions.
Key Takeaways Include:
1. Learn how to confidently prepare for and respond to unexpected events that could impact your professional reputation.
2. Discover a practical framework for identifying and prioritizing risks before they escalate.
3. Gain tools to build effective mitigation plans that help you avoid unnecessary disruptions.
4. Understand how to integrate crisis readiness into your personal and professional toolkit.
5. Walk away with real-world insights from a seasoned communicator and engineer who has led crisis response teams through high-stakes scenarios.

Engineers encounter a range of specialized circumstances when working cross-culturally, as well as engaging with the same aspects of culture and cultural differences as any other industry. This is a 60-minute dive into intercultural interactions from a high and low context perspective. We identify what these terms mean, what some circumstances look like, and how we can get better at recognizing and negotiating them, whether we are engineers ourselves, whether we have a support function for engineers, or whether we are just looking for another lens to improve our intercultural skills.
All programming from the Intercultural Workplace Program (IWP) at ISANS, seeks to raise intercultural awareness, knowledge and skills so employers can better attract and retain employees, regardless of whether they are Canadian-born, or from another nation in the world. Improved retention is a proven money -saver and is the foundation for organizational ability to provide the services and products it is designed to do. When retention is higher, our work-life and work culture is better.


Participants will gain practical insights into personal and professional growth and be introduced to tools for assessing and prioritizing areas of focus in their careers and personal lives.
Presenters: Janice Tanner Ernst & Katherine Risley at KBRS
Learning Objectives:
- Reflect on Past Experiences: Recognize achievements and identify areas for growth.
- Assess Life and Work Balance: Leverage the "Wheel of Life" self-assessment to pinpoint areas needing focus and balance.
- Create a Vision and Action Plan: Develop practical tools and strategies for impactful goal-setting and career growth in the new year.